Courses and eBooks are digital products that you can access as soon as payment is confirmed, so purchases are not refundable.
We will always refund or fix
- Duplicate payments for the same order.
- A payment that was deducted but the order was not activated (after verification).
- A print book that was not shipped by the author.
- The EDOS wallet part of an order that is cancelled or rejected goes back to your EDOS wallet automatically.
Write to coachup@zirconshop.in with your order number and UTR / transaction ID. Approved refunds go back to the original payment method, usually within 5–7 working days.